A Message from our CEO
"No matter what lies ahead, ScottMadden will remain a trusted advisor for our clients built on the strength of our long-standing client relationships, history of project success, balance between our practice areas, and most of all, the quality and resilience of our people."
As I reflect on everything that we have accomplished as a firm in 2024, and throughout my nearly 25 years serving as CEO, I am deeply proud of how the firm has grown and continues to evolve to meet the needs of our clients, employees, and other stakeholders. While this will be my last letter as CEO, I have never been more optimistic about what the future has in store for ScottMadden.
At ScottMadden, we are committed to ensuring corporate responsibility guides our business strategy, operations, and culture. Our approach is grounded in the firm’s core values of respect, trust, service, accountability, and inclusion. ScottMadden will remain true to the values that got us to where we are today. We will be accountable to one another while ensuring the well-being of our employees, the environment, and the communities and clients we serve. This annual Corporate Responsibility Report details the actions we took in 2024 to address important issues that are material to our business operations and stakeholders.
We had a highly successful year in 2024 across all our focus areas. Of note, our Community Engagement team hosted several events with our community partner organizations in each of our offices. Additionally, we promoted engagement across all our employee resource groups (ERGs), including the two new groups launched in 2024—Fresh Start, aimed at helping new hires acclimate to the firm, and SynERGy, focused on celebrating the multicultural communities represented at ScottMadden. 2024 was also a year to take stock of everything that we have accomplished in recent years and determine what remains to be done. As such, our Environment and Emissions team worked with an accredited third party, Sustainability Assurance Solutions (SAS), to validate our emissions reporting methodology and identify areas of improvement. Further, we conducted our third Inclusion Survey, and the Employee Well-Being and Development team facilitated pulse surveys to check in on our employees’ mental health and well-being. Finally, our Data Privacy and Cybersecurity and Business Ethics and Integrity teams continued to focus on robust governance practices, including improving our security training, implementing new data loss prevention policies, and executing on leadership succession plans.
There are exciting new opportunities across each of our practice areas as we help clients integrate new AI capabilities and navigate potential policy shifts. No matter what lies ahead, ScottMadden will remain a trusted advisor for our clients built on the strength of our long-standing client relationships, history of project success, balance between our practice areas, and most of all, the quality and resilience of our people.
Thank you for taking the time to read our report.
Brad Kitchens
President and CEO
About ScottMadden
Smart. Focused. Done Right.® These are the words we have lived by since our founding in 1983. They serve to remind every employee of our high standards and our clients’ high expectations. This results-oriented focus has earned us our clients’ trust and confidence and helped expand our business beyond the energy industry to include healthcare, entertainment, higher education, manufacturing, high tech/communications, and the federal government, as well as many other industries.
Where We're Located
Our three main offices are in Atlanta, GA, Raleigh, NC, and the Boston Area. In addition, in keeping with our commitment to providing our people flexibility, nearly 31% of our staff live and work remotely.
Where We Work
The majority of our clients are located throughout the United States, Canada, and Mexico, though we also have a number of other international clients.
We deliver a broad array of consulting services ranging from strategic planning through implementation across many industries, business units, and functions.
We help clients solve the right problem in the right way by combining in-depth knowledge and understanding of our clients’ businesses with our world-class functional expertise.
ScottMadden's Consulting Services
2024 Highlights
Environmental and Community Stewardship
Offset of GHG Emissions from Firm Operations
0.87
Metric Tons of Avoided CO2e Emissions from Composting
Charitable Giving per Employee
Our Culture and Workplace
2
New Employee Resource Groups
4:1
Consultant/Partner Ratio
We believe that a lower consultant-to-partner ratio for our project teams promotes our consultants’ learning and development with the increased exposure to our firm’s leaders. We believe our clients also benefit from this staffing model.
Data Privacy and Cybersecurity
Employees Signed – Acceptable Use Policy
Employees Completed – Security Awareness Training
Employer Recognition
(Vault, 2024)
Top 10 best consulting firm for:
- Midsize consulting
- Firm leadership
- Employee satisfaction
- Military veterans
Materiality Focus Areas
The six focus areas, which serve as the foundation of ScottMadden’s corporate responsibility, were selected based on the results of our 2022 materiality assessment, an appraisal of existing corporate responsibility activities, and the ability to manage and influence each issue directly.
