5 Tips to Transform Employee Relations Delivery


High-functioning employee relations (ER) teams reduce financial and reputational risks for their organizations, help business leaders prevent and de-escalate workplace issues, and support employees in their moments of need.

0%

of consumers claim they will not visit or purchase from a brand with a negative reputation

Source: Digital Nod - Here’s How Much Negative Publicity Can Damage Your Brand’s Reputation, Oct. 1 2021

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of employees have experienced or witnessed inappropriate, unethical, or illegal behaviors at work

Source: 2024 Forbes: FDIC Harassment Problems Give Leaders An Important Reminder

0%

of employees who experience or witness inappropriate, unethical, or illegal behaviors leave their organizations

Source: HR Acuity - 2024 Guide to Employee Relations and Workplace Investigations ("2024 Guide")

0%

of U.S. workers would not apply to a company experiencing negative publicity

Source: 2017 Career Builder Survey

0%

of employees have experienced or witnessed inappropriate, unethical, or illegal behaviors at work

Source: 2023 HR Acuity Workplace Harassment & Misconduct Insights study

0%

of employees who experience or witness inappropriate, unethical, or illegal behaviors leave their organizations

Source: HR Acuity’s 2024 Guide to Employee Relations and Workplace Investigations

5 Tips to Transform Employee Relations Delivery

Establish and maintain an ER GOVERNANCE structure

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Implement a TIERED SERVICE DELIVERY MODEL

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STANDARDIZE ER-related roles, policies, and processes to reduce variance and risk

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Prepare PEOPLE to prevent and appropriately handle ER matters

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Leverage TECHNOLOGY to track and support ER work

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How We Can Help

We've helped organizations across myriad Employee Relations needs, including design and implementation of tailored delivery models, operational and process improvements, technology vendor selection and customization, and analytics performance measurement.


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Contact Our Experts

Jerred Crosby

Partner and Corporate & Shared Services Practice Leader

jcrosby@scottmadden.com 404.814.0020

Courtney Jackson

Partner and Corporate Functions Leader

courtneyjackson@scottmadden.com 919.781.4191

Adithya Mathai

Partner

adithyamathai@scottmadden.com 919.781.4191

Matt Shait

Director

mattshait@scottmadden.com 919.781.4191


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